Privacy Policy
1. Introduction
Your privacy is of utmost importance to us. This Privacy Policy explains how EZ MEDREX collects, uses, and protects your information. By using EZ MEDREX, you consent to the practices outlined in this policy. Our goal is to ensure transparency in how we handle your personal data and to provide you with full control over your information.
2. What Information We Collect
To provide a seamless and secure experience, we collect certain types of information. When you create an account, we ask for details such as your email address, name, date of birth, and answers to security questions. When you store credentials, we collect and encrypt the healthcare portal URLs, usernames, and passwords that you choose to save. Additionally, we automatically collect certain non-personal data, such as device type and usage patterns, to improve the performance of the platform. However, we do not collect or store your actual medical records—only the login details you manually enter.
3. How We Use Your Information
The primary purpose of collecting your information is to provide a secure and efficient credential management service. We use your information to store and retrieve your medical login credentials, enhance user experience, improve app performance, and assist with customer support. Occasionally, we may send important security updates or notifications related to your account. We do not sell, rent, or share your personal data with advertisers or unauthorized third parties.
4. Cookies & Tracking Technologies
EZ MEDREX uses cookies and similar tracking technologies to improve your experience and optimize the functionality of our platform. Cookies are small data files stored on your device that help us remember your preferences, analyze usage patterns, and enhance security.
We use cookies to:
- Maintain secure sessions so that you don’t have to log in repeatedly.
- Recognize returning users and provide a personalized experience.
- Monitor platform performance to improve functionality and detect potential issues.
- Analyze usage trends to enhance our services and user interface.
You have full control over your cookie preferences. You can manage, disable, or delete cookies from your device settings. However, disabling cookies may affect certain functionalities, such as automatic login or personalized features. EZ MEDREX does not use cookies for advertising or tracking your browsing activities outside our platform.
5. Data Security
Protecting your data is our top priority. We use industry-standard encryption to safeguard your stored credentials. Your passwords are never visible to us and can only be accessed by you. We regularly update our security measures to protect against unauthorized access, data breaches, and potential threats.
6. Data Sharing & Third Parties
We do not share your personal data with third parties, except in limited situations necessary to provide the service. This includes sharing data with trusted service providers, such as cloud storage partners, who help us maintain EZ MEDREX securely. In rare cases, we may be required to disclose your data if compelled by law or legal authorities.
7. Your Rights & Control Over Your Data
You have full control over your data. You can access and update your personal information within the app, request to delete your account, and manage your notification preferences. If you choose to delete your account, all associated credentials will be permanently erased from our system within 30 days.
8. Data Retention
We retain your information only as long as your account remains active. If you delete your account, all stored credentials and personal data will be permanently removed. However, certain minimal data may be retained for legal or compliance purposes if required.
9. Changes to This Privacy Policy
As technology and regulations evolve, we may update this Privacy Policy to reflect new security practices or legal requirements. If we make major changes, we will notify you through email or in-app alerts. By continuing to use EZ MEDREX, you acknowledge and agree to any updated policies.
10. Contact Us
If you have any questions about this Privacy Policy, cookies, or how your data is handled, please reach out to us at support@ezmedrex.com. We are committed to protecting your privacy and ensuring that you feel secure using EZ MEDREX.